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Appointments and queue

A calm front desk, even on busy days

Book by doctor and slot, see today’s queue at a glance, and let the reception dashboard show who has arrived and who is waiting.

Basic plan and up

app.meridovahealth.com

Today’s queue

Waiting

6

With doctor

2

Done

14

TimePatientDoctorStatus
09:00Sana MalikDr IqbalIn room
09:15Omar FarooqDr IqbalWaiting
09:30Zainab RazaDr HussainChecked in
Sample data. Illustration of the app.

The screens

See it in the app

The screens below are illustrations drawn with invented sample data. They show how each part of the product is laid out and what it does.

01

A live queue for every doctor

Patients check in at the desk and join the doctor’s queue. The doctor calls the next one, and the front desk sees the waiting counts without asking anyone.

  • Check in, call next, and complete from one screen
  • Waiting, with doctor and done counts per day
  • Each doctor’s own queue
  • Updates as things happen, no refresh
app.meridovahealth.com
Sample data. Illustration of the app.

02

Slots that match how the doctor works

Each doctor’s working hours and slot length decide what can be booked, so double-booking is hard. Move a booking and the history of the original stays.

  • Working hours and slot length per doctor
  • Calendar view for planning, list view for the day
  • Reschedule or cancel without losing history
  • Free slots offered when you book
app.meridovahealth.com
Sample data. Illustration of the app.

03

The reception dashboard

The front desk sees arrivals, waiting, in consultation and completed at a glance. From the visit, the services flow straight into the invoice.

  • Arrivals, waiting, in consultation and completed
  • Counts per doctor
  • Visit services pass to billing without retyping
  • A day that can be read in a glance
app.meridovahealth.com
Sample data. Illustration of the app.

What you get

Slots that match the doctor

Each doctor’s working hours and slot length decide what can be booked, so double-booking is hard.

Daily queue

Check patients in, call the next one, and see waiting counts per doctor.

Calendar and list views

Switch between a calendar for planning and a list for the day.

Reception dashboard

Arrivals, waiting, in consultation and completed, updated as things happen.

Reschedule and cancel

Move a booking without losing the history of the original.

One click from booking to billing

The visit’s services flow into the invoice instead of being typed again.

How it works

A day at the desk

  1. 01

    Book

    Pick the patient, doctor and a free slot.

  2. 02

    Arrive

    Check the patient in; they join the doctor’s queue.

  3. 03

    See the doctor

    The doctor calls the next patient and starts the visit.

  4. 04

    Pay

    Billing picks up the visit’s services.

Who uses it

  • Receptionist
  • Doctor
  • Nurse

What you need

Included from the Basic plan.

See pricing

Questions

Good questions

Can patients book online?

Online self-booking is not part of the product today.

Can we run walk-ins and booked patients together?

Yes. Both join the same queue.

Does it send reminders?

Reminder messages need an SMS provider, which is on our roadmap.

Start with what you need today

Free for 14 days. No card. Add products when you are ready.

Appointments and queue · Meridova